Why Customer Support Matters


At Kopexa, we believe that great software is only as good as the support behind it. That’s why we offer a range of customer support services to help your organization succeed with compliance. Whether you're onboarding, troubleshooting, or optimizing your compliance processes, our team is here to assist every step of the way.

Beyond regular support, we provide specialized services to help you get the most out of Kopexa.

Specialized Services to Maximize Your Success

SLA/1

Onboarding & Implementation

Get personalized assistance with setting up Kopexa for your specific compliance needs.

SLA/2

Training & Workshops

Empower your team with in-depth training sessions on how to use Kopexa effectively.

SLA/3

Dedicated Success Manager

Work directly with a Kopexa expert to ensure ongoing compliance success.

SLA/4

Compliance Reviews

Stay ahead of regulatory changes with regular compliance reviews and recommendations.

SLA/5

Incident Management Support

Receive priority assistance and guidance in the event of a compliance incident or audit request. Our team will help you manage incidents swiftly to minimize impact.

SLA/6

Technical Account Manager

Get a dedicated Technical Account Manager (TAM) to provide continuous technical guidance, oversee platform performance, and ensure you're leveraging Kopexa to its fullest potential.

Looking for Tailored Enterprise Support?

We offer specialized services to help your organization achieve compliance success. From onboarding to proactive compliance reviews, our team is here to ensure you get the most out of Kopexa.

Explore Enterprise

How to Contact Our Support Team

Getting in touch with our support team is easy. Whether you need assistance with a technical issue, have billing questions, or want to explore new features, we’re here to help.

Email Support

Send us an email at support@kopexa.com and we’ll get back to you promptly.

Phone Support

For urgent matters, you can call us directly during business hours.

Help Center

Browse our comprehensive Help Center for quick answers and guides.

Need Assistance? We’re Here to Help

Our customer support team is ready to assist you with any inquiries related to the Kopexa platform. Reach out today and let us help you achieve compliance success.

Get in touch with our support team for personalized assistance.